Shipping & Delivery Policy
Seller: CORE FLIGHT TECHNOLOGIES LLC Last updated: September 30, 2026
This Shipping & Delivery Policy applies to orders placed through coreflighttech.com and forms part of our Terms of Sale.
1. Dispatch Time
Unless a product page states a different handling or dispatch period, accepted and successfully paid orders are normally handed over to the freight forwarder or carrier within 10 business days. A product-specific period shown on the applicable product page takes precedence.
Business days exclude Saturdays, Sundays, and public holidays observed at the fulfilment location. Dispatch time is the period needed to prepare and hand over an order; it is separate from carrier transit time and is not a guaranteed delivery date.
If we become unable to dispatch within the stated period, we will notify the customer, provide a revised estimate where reasonably possible, and offer any delay-consent or cancellation/refund option required by applicable law.
2. Shipping Origin and Methods
Products may be manufactured, assembled, tested, and shipped from Türkiye. Available methods may include Road and Express, depending on the product, destination, carrier availability, and operational restrictions.
Only the methods offered at checkout for the selected delivery address are available for that order. A method name describes the carrier service level after dispatch and does not shorten the handling period stated above.
3. Shipping Charges and Delivery Estimates
The shipping charge available for the selected product and destination is displayed at checkout before payment. Carrier transit estimates begin after the shipment has been handed over and are estimates only unless expressly described as guaranteed.
Customs processing, inspections, security checks, severe weather, local disruptions, remote-area delivery, or events outside our reasonable control may extend transit time. We will provide available tracking information after dispatch where the selected service supports tracking.
4. International Delivery — DAP
Unless checkout expressly states otherwise, international orders are supplied on a DAP (Delivered at Place), Incoterms® 2020 basis.
CORE FLIGHT TECHNOLOGIES LLC arranges transportation to the delivery destination shown in the order. The customer is responsible for import clearance and for import duties, VAT or other local taxes, customs charges, brokerage fees, storage fees, and similar destination-country costs. These destination charges are not included in the product price or shipping charge collected by us unless checkout expressly says they are included.
The customer must provide any documents, identification, authorisations, or payments requested by the carrier or customs authority. Mandatory consumer-law rules concerning delivery, risk, loss, and damage take precedence where they cannot be waived.
5. Address and Contact Information
The customer is responsible for providing a complete and accurate delivery address, postal code, telephone number, email address, recipient name, and any information reasonably required for delivery or customs clearance.
Contact us immediately if an address correction is needed. We cannot guarantee that an address can be changed after handover to the freight forwarder or carrier. Additional carrier, redirection, storage, return, or reshipment costs caused by incorrect or incomplete customer information may be charged to the customer where permitted by law and after appropriate notice.
6. Customs Delays, Refusal, and Unclaimed Shipments
The carrier or customs authority may contact the customer directly. Failure to provide requested information, complete import formalities, pay destination charges, accept delivery, or collect a shipment may cause delay, storage, return, abandonment, or destruction.
Where permitted by law, reasonable costs resulting from the customer’s refusal or failure to complete these obligations may be deducted from any amount otherwise refundable or charged separately after notice. This section does not limit any non-waivable consumer right or remedy.
7. Cancellation Before Dispatch
Under our voluntary cancellation policy, an order may be cancelled before it is handed over to the freight forwarder or carrier. The request must be received and confirmed by us before handover.
After handover, the pre-dispatch cancellation option ends. Any subsequent request is handled under our Returns, Refunds & Cancellation Policy and applicable mandatory law.
8. Tracking, Delivery, and Proof of Delivery
Where available, tracking details will be sent to the email address associated with the order or made available through the order record. Customers should monitor tracking and respond promptly to carrier or customs requests.
Carrier scans, delivery records, signatures, photographs, access-point records, or other carrier evidence may be used to investigate delivery questions. Such evidence does not override rights or remedies that cannot legally be waived.
9. Loss, Visible Damage, and Missing Items
Inspect the parcel promptly upon delivery. If visible damage is present, photograph the outer packaging, shipping label, internal packaging, and affected product and, where possible, note the damage with the carrier before accepting or opening the parcel.
Report a lost shipment, delivery damage, missing item, or incorrect item to info@coreflighttech.com as soon as reasonably possible. Delivery damage, missing items, and incorrect goods should preferably be reported within seven days so that we can preserve carrier evidence and investigate promptly. This requested period does not shorten any longer mandatory legal right.
We may request photographs, video, serial information, packaging images, tracking records, or other reasonable evidence. Depending on the verified circumstances and applicable law, the available remedy may include tracing, replacement parts, repair, replacement, reshipment, or refund.
10. Contact
Shipping and delivery questions may be sent to:
CORE FLIGHT TECHNOLOGIES LLC 8 The Green, Ste 14197 Dover, Delaware 19901 United States Email: info@coreflighttech.com Phone: +1 740-990-2090